DELIVERY AND RETURNS
Our delivery and returns policies are detailed below.
Please contact us if you have any further queries.
Packaging
Your jewellery will arrive mounted on a branded card and wrapped in tissue paper, complete with a care card and thank you note. If you are sending a gift, please use the option at checkout to include a gift message with your order. Our packaging is designed and made at home and is fully recyclable!
Shipping
Glitter Viking uses Royal Mail for shipment within the UK, and aims to despatch orders within 3-5 days. Please contact us separately with your order number if you need an order urgently and we will do our best to accommodate you!
Please note, we are not currently able to ship outside of the UK due to Brexit and US tariffs.
Returns
If you change your mind:
Please contact us within 14 days of receipt of your order to request a return. Please provide your order number in all correspondence.
All jewellery must be returned undamaged, unworn, and in its original packaging.
We will provide an address for returned items but we are unfortunately unable to pay the cost of postage unless an item is faulty.
Your refund will be processed as soon as possible once the item has been returned.
Please also check our care instructions to help keep your jewellery in good condition.